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Diversity

At Mitchell & Associates, diversity is an important part of who we are. Valuing diversity is an integral part of our vision to be the world’s best software solution provider in the eyes of our customers, and employees. The assimilation of new and diverse ideas, values, and cultures empowers our company to excel in creating innovative concepts, and customer-driven solutions.

Diversity of race, gender, sexual orientation, ideas, ways of living, cultures, and business practices provides the creativity and innovation essential to our well being. Equally important is a highly motivated, healthy and productive workforce that achieves business success through superior execution and superb customer satisfaction.

Honoring each other’s similarities and differences assures we continuously evolve into a stronger, more dynamic organization. Our collective dedication to diversity will enable us to carry our ideas and plans forward through the 21st century and continue building on our success.

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Culture

Everything we do is about improving the quality of business for our clients around the world. To achieve that goal, our company fosters a learning environment where new ideas can flourish and professional skills can expand in an atmosphere of continuous learning.

We're a high-energy, high-performance organization, and we believe that people drive that performance. In turn, we support employees with solid career development opportunities and targeted technical and managerial training.

We have the global scope to compete in today's intensely competitive markets, yet we're nimble enough for individuals to have a personal impact on the business. This translates to a dynamic, collaborative approach to meeting challenges. Our culture of teamwork, innovation, academic excellence and diversity is a key to our ongoing success.

Because Mitchell & Associates is a privately held company, we're not subject to stock market whims or mega-mergers. We believe that remaining privately held is a competitive advantage that allows us to set long-term strategy while allowing us the freedom to make critical decisions on important short-term issues.

The common thread that runs through the Mitchell & Associates is our reputation for providing the best customer service. We’ve earned our reputation by attracting creative and engaged associates, developing innovative systems to empower our associates and building an environment that accepts nothing less than the best.

Past performance is indicative of future success, and our future looks much like the past... only better. We are driven by the desire to be the best at whatever we do and to be guided by the values on which our companies have been built.

We believe our commitment to superior customer service is the foundation for success for our customers, our suppliers and our associates.
Mitchell & Associates success is based on the outstanding hard work and creative energy of our associates.
No matter how large we get, we stay in touch with the needs of our customers, suppliers and associates.
Teamwork means winning – within our organization, and with our customers.
Information empowers our associates, and our customers.
It is our job to be good corporate citizens through community service and initiatives.

This is an exciting time. Mitchell & Associates has the values, focus, passion and experience to build the company for future generations. A future with a worldwide reputation for excellence.

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Founder

Dwight Mitchell, PMP, OCP, OCS is the President and Founder of Mitchell & Associates, Inc., a leading service provider of J.D. Edwards software solutions. Mitchell is the driving force behind the company's vision, market direction, and commitment to services. He also inspires the company's unique quality of life culture by promoting core values that focus on people, customer service, quality, integrity, fun, and profitability.

Experience

Prior to founding Mitchell & Associates, Dwight was a Project Manager for JD Edwards for many years. Dwight was hired and originally mentored as a functional/technical consultant by Dan Gregory, one of the founders of JD Edwards and aided in the opening of the original JD Edwards North East office in Secaucus, NJ, the opening of the Canadian office in Toronto, CN with Ron Love and the opening of the first European office of JD Edwards in Brussels with Rod McDonald. Dwight also worked on the first European implementation of JD Edwards for the City of Zwolle, Netherlands.

After Dwight's mentor Dan Gregory passed away, he became the Manager of Client Services for Software Plus, which markets a quality Human Resources & Payroll software package, and has the marketing rights to the SSA/BPCS software package for the Mid-Atlantic region. During his time at the company Dwight started and grew a successful services P&L center with the organization.

After leaving Software Plus, and prior to starting Mitchell & Associates, Dwight became the Manager of Information Systems for the Showtime Network Division of Viacom Inc. and the Director of Information Technology for Image Inc. (DBA The Fur Vault & Jindo Furs). He implemented the full suite of  JD Edwards solutions in both of these organizations.

Dwight and his organization have worked strictly as J.D. Edwards solution providers since 1993 and have expanded into the EMEA region with offices in London and Dubai.

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Guarantee

A strong client service orientation has always played a big part in Mitchell & Associates success. And while our service levels are very good today, we always strive for perfection.

In order to set ourselves apart from the competition the company has adopted a philosophy from which they have not deviated.

Integrity, Quality, Personal Accountability, 100% Satisfaction Rating

We have never finish a project where the client was dissatisfied, and we are constantly called back again, and again.

How is this accomplished:

Always set realistic expectations with customers.
Always tell the truth, and never exaggerate, even if the situation is negative.
Long term planning and goals. Don't sacrifice quality for the short-term expediency.
Document and discuss everything. Leave nothing to chance.
Never take on more work than we can handle.
Never take an assignment when we know the client will not be 100% satisfied with the work we performed for them.
Words are only words unless your actions back them up, and we want our customers to love us! We invite you to look at our client listing and the reference letters we've received over the years to see what our customers have to say. Our installations are always successful and our clients extremely happy.
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Oracle Partner PRIMARY CONTACT:
To send feedback, suggestions or to request information on JD Edwards software and services contact: info@maa-imcs.com
371 Hoes Lane, Suite 200, Piscataway, NJ USA | Tel: +1 (732) 699-0020 | Fax: +1 (732) 699-0021