With customer interactions becoming the differentiator between a successful, profitable company and one that is just getting by, why would you rely on a system that has to be pieced together with the rest of your business-critical applications? Oracle's JD Edwards EnterpriseOne CRM software provides a feature-rich solution that is embedded with other mission-critical processes such as consensus-based forecasting, real-time order promising, case and service management, and lead and opportunity management.

JD Edwards Customer Relationship Management is a family of applications in Oracle's JD Edwards EnterpriseOne product line.

• Advanced Pricing
• Branch Scripting
• Case Management
• Customer Self Service
• Sales Force Automation
• Sales Order Management
• Service Management
• Solution Advisor
• Oracle CRM On Demand Integration Pack for JD Edwards EnterpriseOne: Lead to Order (PDF)

 BENEFITS

• Comprehensive CRM software solution: JD Edwards EnterpriseOne CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
  
• Lower total cost of ownership: JD Edwards EnterpriseOne CRM software is easier to install and less expensive to maintain.
  
• Sales solutions provide a single repository for customer and supply chain information: The EnterpriseOne sales solution includes enhanced applications for sales force automation, sales order entry, mobile sales, and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
  
• Superior service solutions: JD Edwards EnterpriseOne service solutions, including EnterpriseOne Case Management and EnterpriseOne Service Management, ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.

J.D. Edwards ERP applications are designed to improve a company's internal operations and provide the groundwork for collaborative commerce. The ERP applications assist you with managing finance, assets (including inventory, fixed assets and real estate), people, projects, suppliers and the fulfillment and manufacturing processes.

Diversity of race, gender, sexual orientation, ideas, ways of living, cultures, and business practices provides the creativity and innovation essential to our well being. Equally important is a highly motivated, healthy and productive workforce that achieves business success through superior execution and superb customer satisfaction.

Honoring each other’s similarities and differences assures we continuously evolve into a stronger, more dynamic organization. Our collective dedication to diversity will enable us to carry our ideas and plans forward through the 21st century and continue building on our success.

Everything we do is about improving the quality of business for our clients around the world. To achieve that goal, our company fosters a learning environment where new ideas can flourish and professional skills can expand in an atmosphere of continuous learning.

We're a high-energy, high-performance organization, and we believe that people drive that performance. In turn, we support employees with solid career development opportunities and targeted technical and managerial training.

We have the global scope to compete in today's intensely competitive markets, yet we're nimble enough for individuals to have a personal impact on the business. This translates to a dynamic, collaborative approach to meeting challenges. Our culture of teamwork, innovation, academic excellence and diversity is a key to our ongoing success.

Because Mitchell & Associates is a privately held company, we're not subject to stock market whims or mega-mergers. We believe that remaining privately held is a competitive advantage that allows us to set long-term strategy while allowing us the freedom to make critical decisions on important short-term issues.

The common thread that runs through the Mitchell & Associates is our reputation for providing the best customer service. We’ve earned our reputation by attracting creative and engaged associates, developing innovative systems to empower our associates and building an environment that accepts nothing less than the best.

Past performance is indicative of future success, and our future looks much like the past... only better. We are driven by the desire to be the best at whatever we do and to be guided by the values on which our companies have been built.

This is an exciting time. Mitchell & Associates has the values, focus, passion and experience to build the company for future generations. A future with a worldwide reputation for excellence.

A strong client service orientation has always played a big part in Mitchell & Associates success. And while our service levels are very good today, we always strive for perfection.

In order to set ourselves apart from the competition the company has adopted a philosophy from which they have not deviated.

Integrity, Quality, Personal Accountability, 100% Satisfaction Rating

We have never finish a project where the client was dissatisfied, and we are constantly called back again, and again.

How is this accomplished:

Mitchell & Associates Consulting Services is your international services provider focusing exclusively on the success of customers deploying Oracle JD Edwards applications and technology. We have upgraded 41 companies & implemented 6 new ones to JDE EnterpriseOne in the last 7-years! Drawing on industry best practices and deep software expertise, Mitchell & Associates consultants help you assess your business needs, create your enterprise computing strategy, and deploy new technology to maximize the value of your Oracle JD Edwards investment.

Mitchell & Associates consultants are the experts others turn to for leadership in JD Edwards software solutions. Mitchell & Associates Consulting delivers continuous value across the full solution lifecycle so you can take advantage of our knowledge transfer in all areas of your business. Our projects range from small, limited-scope, short timeframe partner- and customer-led engagements, to multimillion-dollar, multiple year projects.

Mitchell & Associates Consulting focuses exclusively on Oracle JD Edwards technology and application solutions and on referenceable results. You can trust that Mitchell & Associates Consulting has the experts in Oracle JD Edwards applications line so that you receive maximum value for your investment.

Mitchell & Associates Consulting will help you prepare for the next-generation line of business applications that enable more flexible, collaborative business processes. Our consultants are best resources for ways customers can prepare their current JD Edwards investments for the future.

We are committed to providing best-of-breed knowledge based services and solutions for the Information Technology arena.

We strive to understand the needs of our clients and have 100% satisfaction record of providing the right service at the right time.

Our process for implementations and solutions services have been consistently refined and enhanced over the last 20-years, and our associates bring expertise that enables change and instills trust.

 We have upgraded 41 companies & implemented 6 new ones to JDE EnterpriseOne in the last 7-years! 

PRODUCT LIFECYCLE SERVICES

• Define your strategy and goals
• Implement solutions using Oracle best practices
• Manage your systems for you
• Identify ongoing business-streamlining enhancements and cost savings

KEY BUSINESS VALUES

• We have only worked on Oracle JD Edwards solutions for over 20-years and use OneMethodolgy as our solution approach.
• We gain best practices through global engagements in Oracle JD Edwards projects worldwide
• Our consultants are senior certified JD Edwards consultants with years of industry experience.
• Our Global Solutions Delivery model provides for the implementation and upgrade of multi-national organizations.

Let Mitchell & Associates help you move to the latest version of the JD Edwards solution!

We have upgraded 41 companies and implemented 6 new ones to JDE EnterpriseOne in the last 7-years!

Give us one day, and we will provide you with a classroom based workshop which explores our methodology for a complete JD Edwards EnterpriseOne upgrade project. The workshop will be built around the primary elements of planning and technical activities.

The workshop topics include:

(1) Building a business case
(2) Working with custom code
(3) Data management and migration
(4) Hardware (on premise) and cloud considerations
(5) Testing
(6) Training
(7) Best practices
(8) Project team organization
(9) Go live activities

Whether in partnership with your in-house staff, in close coordination with your chosen service provider, or as a remote service, Mitchell & Associates Consulting offers the most cost-effective choice for JD Edwards upgrades at the lowest risk.

Most companies view upgrades as part of a regular "fitness plan" that provides continuous momentum and agility. Upgrades can also leverage enhanced functionality, lowering the cost and risk of costly customizations. Embedded best practices and enhanced performance and scalability are additional advantages to upgrading.

With more than 20-years in the industry, Mitchell & Associates Consulting is your safest choice in planning and executing your upgrades.