Amway (short for "American Way") is an American company specializing in the use of multi-level marketing to sell health, beauty, and home care products and was founded in 1959.


Ada, Michigan

Multi-Level Marketing

Annual Revenue:
US$ 8.8 billion


Oracle Products & Services:
Oracle JD Edwards EnterpriseOne
  • Address Book
  • Accounts Receivable
  • Accounts Payable
  • General Ledger
  • Fixed Assets
  • Budgeting

Client Reference Letter:

Amway upgrades to JD Edwards EnterpriseOne 9.2 as part of there global expansion!

The Challenge:

Amway operate in more than 100 different countries and territories. They needed to make sure they were deploying consistent processes across all areas of the business to ensure their products met and exceeded their high-quality standards.

Over the last several years, they have focused on standardizing processes. They have an executive-level global process owner team that makes sure all of there processes are consistent. If they need to make changes, that team is involved and engaged, and ultimately makes final decisions on process change.

The Amway recently established a Center of Excellence [COE], consisting of subject matter experts from the business. With any big IT initiative, the COE, in partnership with Amway’s finance division, is involved to make sure that all the areas of the business are considered—the complete end-to-end solution. Amway cannot emphasize enough how important the partnership is between the business and IT.

The Services:

JD Edwards EnterpriseOne 9.2 Financial Upgrade Support

The Vision:

Amway decided to upgrade to Release 9.2 because there was new functionality in the release that they wanted to take advantage of. Amway converted to Unicode in version 9.1 to meet the demands of their global expansion and improve performance. They also wanted to take advantage of JD Edwards EnterpriseOne One View Reporting, because that will be transformational for some of there functional areas. Finance subject matter experts will be able to develop custom real-time reporting via JD Edwards EnterpriseOne One View Reporting.

The Solution:

- Assist with Business Transformation and upgrade for JD Edwards 9.2 financial solution.
- Assist with corporate roll-out and post go-live support for Financial Management System

Customer Comment:

"Your services during this very challenging project were of the highest professional standard and have ensured we succeeded as planned." - Connie Vander Hyde, Project Manager, Finance Center of Excellence

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